SMTP send problem with

Server Problems

Problems Sending Email - Receiving is Fine
Before that it was not an issue. The reseller name servers are not the same as the InMotion Hosting servers. This allows you to view the folders stored on our servers. Like I stated only some emails this is happening with. Than you so much, Best, Reply. Why do mail servers get blacklisted?

Mail server errors

How to fix problems related to the primary SMTP address in CodeTwo software

Sorry this didn't help. I do have a webmail program, SquirrelMail, which works for me, by the way, but it is too primitive for my purposes. You may need to contact with the Thunderbird support, but before that refer the below link and check if it helps: Verify your SMTP outgoing email settings https: I hope this information is helpful. I have verified my SMTP settings many times on this machine, on my laptop and on my wife's and it's is correct.

Connect WorkerStatus status 3: Execute WorkerStatus status 3: I can't figure out what the logging method is that is referred to in the last link below: I'm not sure that this refers to my kind of problem. Sorry for the delay, but I replied to this message that the suggestions did not help, but it looks like it never got to you.

Please review this correspondence and figure out what it wrong with Win7 that it won't let me connect SMTP for my email. Check the status of ASP. NET State Services, if it is not started, then right click on it, click Properties and change its Startup type to automatic. Try to disable the antivirus temporarily and check if it helps: Antivirus software can help protect your computer against viruses and other security threats.

In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks. Please let us know the results. Tell us about your experience with our site. Frank Kolwicz Created on March 8, Done Any help will be greatly appreciated, Frank.

I have the same question 0. Gupta Replied on March 8, Hello Frank, Thank you for posting your query on Microsoft Community. Which email client are you using? Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? Frank Kolwicz Replied on March 8, In reply to Neha. Gupta's post on March 8, Shubham Chaubey Replied on March 9, In reply to Frank Kolwicz's post on March 8, Hi, Thank you for writing us back.

Frank Kolwicz Replied on March 9, In reply to Shubham Chaubey's post on March 9, Some cannont authenticate, others cannot send email which others can recieve. It seems like there is some issue with the latest update to iOS 10 which is when the issues began and authentication to your servers via iPhones. Wasn't sure if others were having this issue.

I did check at 1 a. I was blocked again. These messages hit my email as SPAM and undeliverable. A message that you sent could not be delivered to one or more of its. To request removal from this list see http: Due to administrative limits only headers are returned. We are getting outgoing email flagged as Spam. We had this before and requiring SMTP authentication took care of the problem at the time.

Now it seems to happen only on a second or third generation reply. New emails go through fine. Any thoughts on how to remedy this? Your mailbox appears to be unavailable. Try to access it again in 10 seconds.

If you see this error again, contact your helpdesk. Anyone can help me please.. I am also facing this same sending email issue, here there are three network connection, two has been working fine then other one can receive but can't able to send. Suddenly happened this issues, i check with ISP person whether anything blocked or not , They told everythingin active nothing block.

Upon returning home from vacation on 7 May 16, I was able to receive e-mail using MS Outlook , but was unable to send e-mail. Upon checking the Outlook Account Settings, I found out that I was also unable to send a Test e-mail using the settings that I had been using successfully for the last two years.

My Login and Password from my testdummy. After fault isolating the problem with Verio. This action prompted me to think that something had changed with Cox. Cox made a change effective 1 May Be sure to check the box "Remember Password". Attempt to test the account settings and you should get two Green check marks.

Finish the process to Save Your Changes and then attempt to send an e-mail from MS Outlook to ensure everything works. For a month I had the same problem. I don't know if this will work but my sent box was so full it wouldn't let me send anything out. I removed all the sent mail in the folder and it worked after that and I haven't had any problems since.

I can receive email on my mac but its just stoppped sending. I connected to wifi at Melbourne airport recently thats the only thing thats changed. If I chnge my password with hotmail would it muck up my phone too or is the problem with microsoft for blocking something because recent activity has changed.

My Office and I thank you all so much. This week would have been three weeks that we've not been able to send an email using Outlook. I can't remember how I got here but this worked like a charm. All fixed now and we also now see why we had the problem to begin with port We have been on your server for approximately two months and have no issues whatsoever in sending or replying to email, until yesterday.

There's no reason why settings that worked in Mozilla Thunderbird have now simply stopped working. Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. I haven't receive any mail since yesterday and I can't send mails too I think my account is been hacked. In outlook, right click on inbox.

In the menu, select IMAP folders. Hi There, I was hoping this site would fix my problem, but my problem is slightly differrent. I'm on Miscrosoft Entourage for Mac, and all of a sudden there is one contact in my address book where I can no longer send or receive emails. I can sned and receive on my IPad, so I assume there is some sort of filter that has been allocated to the email address. I have tried tp shceck the Properties assigned to the contact, but I can't fix the problem. Can anyone help please?

Have tried this and it doesn't work. I have two accounts on the Mac, with two different ISPs, and I can't send the message from either email address.

I've been driving myself crazy trying to figure out why my new outlook account will receive emails but won't send any, and your site is the only one that made it clear and easy and solved the problems in a sec. I keep getting an error about being blocked and on a blacklist for spam. I have not sent any spam though! Why am I blocked? Could you please help me? Receiver receives 02 emails while only 01 email is being sent. They have checked that it's not getting caught in spam etc, but it's only this one client that they are unable to send to.

I email our members. I send the email to that email address and BCC to the member's personal email addresses. Recently, I get a pop-up error window stating that it cannot be sent.

It only allows about 50 emails to be sent at one time. So, since we have over members I have to send the same email 6 or 7 times to get through the list of email addresses.

However, the email does deliver the email addresses. A message that you sent could not be delivered to one or more of itsrecipients. Permission denied This is a copy of the message, including all the headers.

Thu, 15 Oct October Northern Lights issueOrganization: I am using Outlook for MAC and just updated to I am receiving them fine and can get emails on my exchnage server through the server company Metisentry and they do not believe the issue is on their end. The outgoing port was 25 - I hvae also tried and , both with and without SSL. None of these options allows me to send email.

I've been using Microsoft Outlook at work with 4x E-mail Accounts with no hassles for several years. All of a sudden, an error message popped up saying Outlook could not connect to my incoming POP server, and to check with my ISP or administrator?

I double-checked the passwords, they were correct. Logged in via webmail - All good. I couldn't work out why Outlook suddenly decided not to work? I could send e-mails, but not receive anything. I don't know whether it was blocked by my ISP, or my web host, or my computer! But either way, it worked. A couple my customers have aol email accounts and say they do not receive my emails. Are there some settings I have wrong? I have arguments with my boss who says it has to be me not the aol accounts.

It sends and receives emails. However the "sent" folder in outlook does not sync or update. When I first installed it recently it downloaded "sent" items from over a year ago. It never downloaded anything more recent and it continues to not download any sent items. If I open my "Sent Messages" folder it appears that I have not sent a message for over a year. However, if I log onto gmail through my browser the sent items are there in the proper place.

All outgoing servers are off line. I am on a Mac book,pro in the accounts section. I had recently faced the same problem since last 2 days outgoing mail was not going and was asking for password,indeed got irritate as password was correct when I checked with webmail login. Finally what i did a simple solution which was successful.

I changed in Outlook mail setup user id for instance xyz My outgoing mail ports are fine - i can send via webmail but not via my iPhone or Outlook. I have company so it goes thru my site. Yes I use mozilla thunderbird. I don't use mozilla firefox. Hello, My problem is that when I send an email, the receiver only gets to see half of the text. Maybe Comcast doesn't support Out at all?! Thank You all for the help,. Never occurred ot me that my two domains would not be on the same IMH server!

Thanks Arn, yes I have all those settings. Use SSL of course. It may be my unfamilairity with T-bird: I've got the micro-metrics ones working fine now -- but the snowtao ones are still choking. Okay, I deleted one of the two snowtao. Tested and retested, and it keeps saying the "config couldn't be verified and asking if the username or password is wrong. Ideally, there would be two? The personal domain snowtao. And maybe or maybe not?

The Comcast Relay one? I'm guessing they all were created cause I don't remember doing so when T-bird pulled my emails addresses and folders over from Eudora? Weirdly, the biz address pulls incoming emails and seemingly answers them as well. It shows the server name as "mail. However, the various snowtao. And I cannot find anywhere to edit those?

So I cannot get them to check for mail -- but if I try to create a new Account? All at once, my email box, where I would write my message, appears to be "dimmed" and it will not let me type anything into it. This also happened on my laptop. I am totally confused, we had a power outage last night, but my computer was not up and running when it happened, it took nearly an hour for it to restart. I am not a computer genius by any means. No em not using any other account it was going best so I was not in the need of using any other bt trying sending mail from 3 days bt it is saved in outbox and nit sending then for confirmation tried by send mail to myself and it is showing that key ID: This issue is going on wuth all mailing addresses coz I have tried on my own as well.

I'm facing a techinical issue in outlook , while i send the mails from my ID but where the receiver end it is appearing with different name. My Outlook quit connecting to the server yesterday at 11am. I've restarted outlook several times. Everyone keeps telling me it's not an issue on their end but still I don't have emails.

How to configure the windows exchange server that the admin needs the copy of all the emails send and receive by the users in the network, Also please mention if any other third party tools available in the market. I have cox for my email and noticing that some emails that people send me on cox I can get on my cell or on gmail I have them going there currently since I am having this problem but they are not coming in on my entourage. Like I stated only some emails this is happening with.

What do I do to fix this? I am experiencing a weird problem. You press send and rceive and it keeps asking for the password. I am suspecting our hosting company but why would the e-mail work with another ISP. The host company did not rotate passwords or stop our account for any financial or late bill.

Also the domain does not expire before November. Please bear in mind that if we use another ISP everything is working normal. I just want to identify what would be the issue since the ISP did not block anything. I appreciate you looking into this as I do not have access to the servers at InMotionHosting and am just a "middle man" if you will. I could only verify the user existed on my end. However, the user moe domain. The sender is moe domain. Without saying specifics over this forum, are you able to see if the other user above exists?

If not, I will have the owner of the account contact support directly with the same information as above. I'm experiencing the error listed in the original post. Below I am including my SmarterMail delivery logs and the telnet test to the server using InMotionHosting mail services.

We have multiple domains using servers with another Hosting company and multiple domains using InMotionHosting. NONE of the domains between the two host are able to send or receive mail at this point in time. Any help would be greatly apprecaited, this has been an issue since last week and We would like to get this issue resolved.

Mail programs are using proper SMTP authentication based off the above recommendations and have full email addresses as users with corresponding passwords. Error is a common issue for outlook Mac as well as its ancestor version Entourage. Apart from issue in account setting, a corrupted email of sent item is another reason for problematic situation.

In this context, you need to repair backup file of Mac This repair process can be done through advanced OLM repair software. How's it going today. Well so am i. Can the thunderbird browser software or windows live mail. Any answer you grant me will be help full. So let me get this straight. Give me the full details to know that either i'm right or not about the idea. And the email addresses all had different features which i'm about to share with you. And truth be told.

The email addresses of the people from abroad that i received. If this what you mean by what you're telling me you need inorder to find out the problem then please let me know what progress you've made in solving the problem.

And what kind of details would you like me to lay out for you exactly. So you can help me further. So please let me know if you have some good news along with some answers or solutions to my emailing problem okay. For info iam can't email document to my office use. So please again to change old once formats email. My self is touseep.

I am using microsoft outlook and i have samsung andriod mobile phone, in that also i configure the mail using pop and smtp protocols. I am using single gmail account to synchronize to my mobile as well as to my outlook. I am getting all mails to my mobile phone but some mails are missing in my outlook. If i am online in outlook then i am getting all mails but if i am offline some mails are missing plz give me solution We have a domain called tauruspowertronics.

Please solve my problem as much as possible. Google tried to deliver your message, but it was rejected by the server for the recipient domain rediffmail. The error that the other server returned was: Every one is not getting that problem some people they are getting that error message, anyway they are belongs to same domain.

I did't get you. Why they added our domain to blacklist??? My law partner uses Round Cube for her email. She is having trouble sending emails from her Wiindow's based machine using Google Chrome. When she clicks "Send" it takes a long time before it acutally completes the sending of the email.

We've done searches and some message board postings indicate that you should change some line of code in the configuration or registry settings, which is an operation beyond our level of technical competence. The problem occurs on multiple wifi networks, so this is not specific to any particular internet setting.

I'm getting these messages on and off since noon. Blocks emails we want to send are returns emails to senders. Problems with outgoing mail from outlook After not being able to send out mail for over a month I did a lot of research and found a solution that worked for me. Move all of your sent mail to another folder or delete the messages. Make sure your outgoing mail is set to the default settings.

Your sent mail will only hold a limited amount of GB. I have some problems with outlook too, I have done about anything thats in my power to deal with this. I bought a domainname and made an outlook account, and when i try to log in to another pc or make a new account it does not work. So i now go to the mailsystem via the domainname, now i can receive messages but not send. Log onto incoming mailserver IMAP: The IMAP server issued an unrecognized greeting.

Also, on my site there is a very helpfull way of becoming a customer, just type your name and email, after that i would get a message with the potential customer, but ive tried and does not work. But everything works on the pc i first made the outlook account. I have spoken with the tech support people at Bluehost, but they couldn't help, either.

What is most confuising is that Test Messages are sent easily, but anything I try and send myself gets caught in the OUtbox and won't ever send. Thanks for the tips, but my IMAP email settings are correct. Any other suggestions or resources would be greatly appreciated. I am encountering a similar problem as Kerri had. I am using Outlook on Windows 8 with a Comcast. The email works fine on other computers.

The email settings are as follows:. I cannot send a new email. It will go into the outbox and then appear in the sent items folder, but will not actually go to the email address. I carried out the steps outlined in the above article to test port 25 and it passed the test at the time and still does so now. I tried port just for giggles and got identical results.

I spent upwards of 10 hours in direct connections with the folks at Malware Vytes Helped me a lot. Before I can receive but can't send emails. Now, I can send emails from my mac. I am trying to email my sister her email is citymail. Back to first comment top. Skip to Main Content Skip to Navigation. Problems Sending Email - Receiving is Fine , hits. Why do mail servers get blacklisted? Request a De-listing from a Blacklist 48, hits.

Possible server resource usage problems when using IMAP 24, hits. How our automated IMAP archiving works 15, hits. Windows Live "One or more messages in your Outbox" error 41, hits. Typical Email Error Messages 22, hits. How to Troubleshoot Problems Receiving Email , hits. Send mail via Gmail when server IP is blocked 29, hits. Create email account error: No such file or directory 19, hits. What is the max email attachment limit? Outlook and Outlook Start Outlook. On the Tools menu, click E-mail Accounts.

Click View or change existing e-mail accounts, and then click Next. Click your account, and then click Change. Click the Advanced tab. Outlook Start Outlook. On the Tools menu, click Account Settings. Click to select the target account, and then click Change. Outlook Start Outlook Select the email account from the list and click Change. On the Tools menu, click Accounts. Click the Mail tab. Click your account, and then click Properties. You can then update the port settings. Mac Mail Open Mail.

From the Mail menu, choose Preferences. In the Preferences window, click the Accounts button if it is not already selected. In the Accounts list, if you have multiple accounts, click your email account. Click the Server Settings button near the bottom of the pane. Microsoft Entourage Open Entourage. From the Tools menu, choose Accounts.

Double-click the affected account. Click " Click here for advanced sending options. Was this article helpful? Please answer the follwing questions to help us improve this article. Is the information out of date or inaccurate? Is the guide complete? Are there spelling or grammatical errors? Are there broken links on the page? One being hard and ten being easy. How easy were the instructions to follow?

How easy was it to find the guide you were looking for? Was your issues resolved? Related Questions Here are a few questions related to this article that our customers have asked:.

My outlook can write email and send them, but not receive email. Cant send mail, port numbers appear fine but I get an error message. Can receive email from UK, but can not send my emails.

Outlook , cannot send mail, but can receive mail. I can't send emails with my Apple Mail client. InMotion Hosting Customer Community. Considering that the domain is pointed away from our server there is nothing we can do to affect the situation, I suggest contacting Wix or Google support specifically for help with configuration of your DNS records.

Best regards Nazim Mustafazade. I recommend reviewing the bounce back information that is returned when you attempt to send email from that address. That is the only way to determine why the email is not allowed to send. If you are a customer of InMotion Hosting, I recommend contacting our Technical Support to assist you with your specific account privately. If you are not receiving email then your domains MX record is most likely not pointed to your server.

You should check to ensure your MX record is pointed to your server and that your MailExchanger setting is set to local. Sorry for the problems with the email client. If you're having problems with it, make sure to double check and see if you're using the correct ports. If you're using the secure settings, then the port should be You may need to speak with support provided for the email client that you are using. Thank you for sharing your knowledge and experience! If you are still having trouble after running through these settings, you will likely need to contact our Live Support team.

They have access to server logs that may be able to provide more information about the issue you're having. When you are trying to send an email to creamsmiley nightmail. This is standard protocol between email servers. It's possible that the bounce-backs may be getting filtered on your end.

We need those bounce-back messages in order to determine why your sent email are failing. If you wish have this issue handled in private, then please submit a ticket with the bounce-back to our live technical support team. They can also test sending emails from your server. You can find their contact information at the bottom of this page. Follow the troubleshooting steps provided in the article above.

If you still have problems, then make sure to provide information on a bounce-backs or error messages you may be seeing when sending your messages. Provide this information in a verified support ticket to our live technical support team. They can look into the matter in more depth for you. In regards to tracking down possible spamming going on, I recommend using our guides on locating spam activity in Exim and finding spam script with Exim.

They should help you identify if there is spam being sent out from your server. For instance, if you are using an email address issued by AOL or Google, you would use smtp. The main point is that a domain needs to be authorized to send via the SMTP hostname's server, otherwise it will be rejected. I hope this helps! Hello, Emails can be bounced back for several reasons.

We have an article here that explains how to read the bounceback to see why your messages are being bounced and solutions on how to correct that. You can also contact technical support and they will be able to help you figure out why the messages are bouncing too. Best Regards, Kyle M. It sounds like you are working with opening and closing ports, but I'm not sure what you are trying to accomplish specifically.

Are you having trouble sending email? Which client are you using? What kind of troubleshooting has been done so far? We're glad to hear this helped you. Than you so much, Best,. Now it won't work, and I get the following message when trying to send on either device: Hello Norman, Sorry for the problems with your Outlook email client. The problem appears to be focused on that particular email client.

Check out this response from Microsoft regarding that error. It may have the answer you need to resolve your error. If you have any further questions or comments, please let us know. Try using ports or Also verify your outgoing settings are accurate and free of misspellings. If your problems persist, check your mail logs for additional errors.

Thank You So much Sir!! Hello David, The change of your work computer settings for email will have no effect on other devices unless they're synched to use the same settings some how. You need to check the settings being used with your devices.

They should be up-to-date and using the same settings as your work computer is using to connect to the mail server. If you are an InMotion Hosting customer, you can find your email settings here. Hi, I am not able to setup Outlook for my Gmail.

Could my router be blocking the connection or could it be a port? Our IT pro is confused too It seems like your router could possibly be part of the problem, but really we are not authoritative regarding Microsoft's products.

From some recipient adresses I get "Mail delivery failed" messages as below: Hello Sir, My outlook I have download and all confirgatation has been done and it working all my gamil receiving email come but i dont know why not working sending email.

Please give me idea. Hello, I have an iPad Pro and an iPhone that pretty much run my business. The steps here should allow devices to work normally. If they are still presenting issues, you may want to contact your Apple support to see if there is a specific setting on the devices that needs to be set. Had the same problem, went to inmotion support nothing helped that they offered and finally found the answer with a bit of googling the name of my router and web service: If you have checked your ports and toggled the authentication, then you can rule those out most likely.

I would try and re-enter all your settings to see if that helps. Hello, All of a sudden i cannot set up my email on any of my IOS apps. Daniel, I'm sorry to hear that you're having this issue, but I'm happy to help!

When did this issue begin? When did this issue first begin? Have your devices updated recently? Are you using the IOS mail application, or a 3rd party one? What version is the mail application itself? Sometimes we can send emails and sometimes we can't. Can received them Port 25 is open on mac. Online doctor says can't connect to SMTP inmotion host server. How can we send emails? We are happy to help you troubleshoot further but will need some additional information.

Are you getting any errors, or bounced returned emails? Can you provide them? Are you able to send email from Webmail? Since this is just an email client like mac mail, outlook, etc. Port 25 may be open on your mac, but it depends on your network. For example, many ISP's block ports on their networks.

I recommend reviewing your mail logs for additional clues since it provides specific evidence and record or your connection attempts. As of Sept 8 a. The message reads that I reached my limit. I only send emails one at a time and send average of 20 per week - if that. This has never happened to me before. I am using my gmail via explorer non-chrome and on ios iphone 5s.

If emails you did not send are being returned, I recommend changing your email password immediately. Check for updates for any contact forms, plugins, or CMS' you might be using. Also, here is a helpful link to our Website Security guide. Hi guys everytime i try send mail to my clients i get this need you help guys. Thu, 08 Sep In your email headers indicate your email is being delivered to the recipient server, but is being refused delivery because the IP is blacklisted with SpamHaus. I recommend contacting your email host so they can request delisting from SpamHaus.

I am having replying and forwarding mails.. As long as the mail includes the body of the previous mail, it classifies it as spam. Is there a spam filter on outgoing mails? How do I disable it? Yes, there is an outbound spam filter.

Our servers use Spam Assassin for this. You can read more about that in our article on the outbound spam message. Which email client and settings are you using? Have you check the content of the message or any spam-like patterns? Hello dears , I am an employee in a company,we have MS Exchange server , but now i have a problem with my outlook mail,i have aproblem during ligin process. Hello Dyari, Sorry for the problem with your email.

MS Exchange server is a mail server that is supported by your network. We do not provide support for that type of mail server or service. Your best avenue of support is to contact your local IT network people to see why your mail account is not accessible.

Hi Dears, I am also facing this same sending email issue, here there are three network connection, two has been working fine then other one can receive but can't able to send. If you have already tried troubleshooting with different email settings and different email client configuration and checked with your ISP then you can also check your mail logs to see if you have get more specific information about the errors are coming from. I hope this info helps, Jamie. Hello Sandy, Thank you for contacting us.

Often, public networks such as airport wifi block ports. I recommend trying the two solutions above, instead of changing your password.

Hi, Why I cannot access my email through phone. Appreciate if anyone can help me on this. Hello, What type of phone are you trying to access your mail on? Best Regards, TJ Edens. You could also try with encryption.

Save your changes and try sending email again. I have recently experienced this error when trying to reply or send email: Hello Ron, If you are on a Reseller server, those settings are not correct. They should be set to secure The reseller name servers are not the same as the InMotion Hosting servers.

I hope this helps to answer your question, please let us know if you require any further assistance. Hello Sandeep, Sorry for the problem with your email. As per the error, the authentication of the user is being questioned at the client. You would need to check that users's credentials at the client or server in order to correct it. The error indicates that the user is coming from a Yahoo account. If we are to investigate it further, you would need to provide account information as well as the settings you're using for your mail client.

Can you help me with this error message? Hello Brian, How are you sending the emails? Is it via an email client or webmail? Are you authenticating with the outgoing mail server if you are using a desktop client or web script? Hello Tannya, Thank you for contacting us. As a test, try sending an email with Webmail. This will test the email functionality on your server. If you suspect your email was hacked, I highly recommend rotating your passwords. This is covered in our guide on Recovering from a hack.

We also have a helpful guide on what to do if you think your website was hacked. Hello Rayna, Are you by chance getting any bounce back errors? Have you tried removing the contact from your address book and re-adding it? You may need to do the same with your mac mail account itself. Hi TJ, Have tried this and it doesn't work. The error message is Error: Have you tried clearing the outbound emails that are stuck with this address and just sending a test message?

It's possible that if one message is queued in the outbound and being repeatedly blocked. The message could possibly be flagged for spam and then not allowed for outbound traffic. We can not verify this for you unless you're an InMotion customer and you provide us the email address in question.

Blocking emails by address is not something that is typically done on our servers. If you want to handle the issue privately, please submit a verified support ticket along with the necessary account and email information so that they can look into it for you. Hello Zakir, That message says to doublecheck your server setting information as it cannot find the server with the information given.

Kindest Regards, Scott M. Hello Leben, Can you please post the headers from the bounce back email you are getting so we may troubleshoot the issue? Also you may contact our support team in regards to the bounce back as they may assist as well. Hi, I can receive E-mails but I'm unable to send out any emails.. It says that the. Hello Audrey, Thank you for contacting us. I first recommend double-checking your SMTP settings for misspellings, you can view your specific email settings in cPanel at anny time.

Also, as a test try rotating your settings. I would suggest checking your anti-virus and firewall settings. Turn off any anti-virus software and attempt to send. If that doesn't work disable your firewall and see if you can send then.

Hello Shaikh, Thank you for contacting us. Here is a helpful link to a Duplicate emails troubleshooting guide in the official Microsoft site. It provides step by step instructions to narrow down the cause. It would appear by the email error message you are not using the correct login details. Check to make sure you are using the correct username email address and password. Hello, I hope you doing well!! Can you please tell me everyone my any gmail id not configure in outlook Problem: Verify your user name and password in your account properties.

Under Tools, click E-mail accounts. Best Regards, Salauddin Ansari. My client is getting a bounce back from only one company that she is sending an email to. I have tested it and I sent an email to the email address and it goes through. Hello Cara, Can you please provide the headers of the bounce back message so we may try to troubleshoot the problem? Hello Randy, Sorry for the problem with sending emails.

The problem has to do with a an established limit for sending emails There is also a mail per hour limit on all account. If you are continually sending a newsletter or message to multiple people that number in the hundreds, then I highly recommend using a service called MailChimp. This will not only allow you to send to your member list in one shot, it also is highly customizable and does not affect your hosting account. Hello Melanie, Thank you for contacting us.

If your problems persist, check your mail logs for errors or record of your transmission. If you are on a shared server, Live Support can help you with this. Thank you for this article! My issue was this: Anyway, my solution was as simple as changing the port from 25 to Hello Nick, Thanks for the comment. Yes, port 25 is often heavily used by spammers, so many ISP's have started to block it.

Hello Prasanna, Which server are you trying to remove mail from? The office or outlook express? Can you provide the error from the bounce back? Hello Betty, If your emails are not being delivered, they usually get bounced back along with some details. The details contain a reason it was returned. If you have one of those we are happy to look. If you are a customer you may want to forward that to our Live Support team so they can assist you since you do not want to post it here in public.

Hello Roxanne, Thank you for contacting us today. We are happy to help, but will need some additional information. This allows you to view the folders stored on our servers. Although, Gmail's settings may differ. If you have any further questions, feel free to post them below. Hello Donna, Have you checked out our article on macmail setup? Also, can you connect via webmail as a test with your current SMTP username and password?

Are you getting any specific error?

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